Tag Archives: 34 Wake-Up Calls to Help You Stay Client-Focused|Its the Customer|Stupid

Its the Customer, Stupid: 34 Wake-Up Calls to Help You Stay Client-Focused By Michael A. Aun Published by John Wiley & Sons in 2011 Ruthlessly focus on what’s convenient for customers, not what’s convenient for youNinety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become […]