The Language of Telephoning

The Language of Telephoning

English | Size: 176.84 MB
The Language of Telephoning Level: Intermediate – Advanced
Number of Lessons: 7 Total
Hours of Tuition: 40 hrs average
Total Number of Units: 19 “
The Language of Telephoning” deals with key business issues over a series of 7 separate lessons.
All the lessons are self contained, and can be taken in any order.
The key feature for each lesson is the video, taken from authentic management training materials. Lesson titles: Taking Messages Checking Details Telesales Solving Problems Fixing Problems Good Communication Making Plans
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